Hiring A Digital Marketer

Hiring A Digital Marketer: Freelancer, In-House, or Agency6 min read

In today’s digital age, having a solid online presence has become essential for businesses of all sizes and industries. From building a brand and attracting new customers to retaining existing ones and driving sales, digital marketing is a crucial component of a comprehensive marketing strategy. However, with so many options for executing a digital marketing campaign, it can be challenging to know where to start.

Should you hire a freelancer, bring on a digital marketer in-house, or work with a full-service agency? In this article, we’ll explore the pros and cons of each approach and provide insights into which option is best suited for your business based on your specific needs, goals, and budget.

Whether you’re just starting with digital marketing or looking to improve your current strategy, this article will provide valuable guidance to help you make an informed decision.

Hiring a Digital Marketer
Hiring a Digital Marketer

Freelance Digital Marketer

A freelance marketer is an individual who provides marketing services to clients on a contract or project basis, often working remotely or from their own office. They are self-employed and often work with multiple clients at the same time, offering their marketing expertise on a project-by-project basis.

Pros of hiring a freelance digital marketer

  • Cost-effective: Freelance marketers usually charge by the project or hour, which can be more cost-effective for small businesses or startups that may not have the budget for a full-time in-house marketer or a large marketing agency.
  • Flexibility: Freelance marketers can offer flexible hours and work arrangements, which can be beneficial for companies that have fluctuating marketing needs.
  • Specialized expertise: Freelance marketers often have specialized expertise in a particular area of marketing, such as social media, content creation, or email marketing, which can bring valuable skills and insights to a company’s marketing efforts.
  • Fresh perspective: Working with a new marketing professional can bring a fresh perspective and new ideas to a company’s marketing strategy.

Cons of hiring a freelance digital marketer:

  • Lack of consistency: Freelance marketers may work with multiple clients at the same time, which can lead to a lack of consistency in their work and communication.
  • Quality control: Without the oversight of a manager, there may be limited control over the quality of the work produced by a freelance marketer.
  • Limited resources: Freelance marketers typically work alone and may not have access to the same resources and tools as a marketing department or agency.
  • Lack of continuity: Freelance marketers may move on to other projects or clients, which can result in a lack of continuity in a company’s marketing efforts.

In-House Digital Marketer

An in-house digital marketer is an employee of a company who is responsible for the marketing efforts of that specific organization. They work full-time within the company and are typically part of the marketing department. Their focus is solely on the marketing of the company they work for, and they have a deep understanding of the company’s brand, target audience, and goals.

Pros of having an in-house digital marketer:

  • Knowledge of the company: An in-house digital marketer will have a deep understanding of the company’s goals, products, and target audience, allowing for tailored and effective marketing strategies.
  • Flexibility: With an in-house digital marketer, you have the ability to quickly pivot and adjust marketing strategies as needed, without the lag time that can occur with an outside agency.
  • Cost-effectiveness: Hiring an in-house digital marketer can often be more cost-effective in the long run compared to continue paying an agency for their services.
  • Improved collaboration: An in-house digital marketer will have a closer working relationship with other departments, such as sales and product development, allowing for a more integrated and effective overall strategy.

Cons of having an in-house digital marketer:

  • Limited resources: An in-house digital marketer may have limited resources, such as access to specialized tools and technology, compared to a full-service agency.
  • Lack of diversity: An in-house team may have a limited perspective and skill set, lacking the diversity of ideas and tactics that can come from an agency with multiple specialists.
  • Higher cost for small businesses: Hiring an in-house digital marketer can be a significant expense for small businesses, especially if they are only needed for a short period of time.
  • Dependence on a single person: If the in-house digital marketer leaves the company, it can leave a significant gap in expertise and lead to a slowdown in marketing efforts until a replacement is found.

Digital Marketing Agency

A digital marketing agency is a company that provides a range of marketing services to clients, including market research, advertising, public relations, and branding. The agency has a team of professionals, each with a specific area of expertise, who work together to provide comprehensive marketing solutions for their clients. Marketing agencies often work with multiple clients at the same time, providing them with a wider range of experience and a more diverse skill set.

Pros of hiring a digital marketing agency:

Expertise and specialization: Marketing agencies have teams of experts with diverse skill sets and specialties, providing a depth of knowledge and experience that may not be available in-house.
Access to resources: Marketing agencies often have access to a wide range of tools and technology, as well as data and research, that can inform and enhance marketing strategies.
Fresh perspective: An outside agency can provide a fresh perspective and bring new ideas to the table, which can be especially valuable for companies that have been stuck in a marketing rut.
Scalability: Marketing agencies can quickly scale up or down to meet the changing needs of a business, without requiring the business to make long-term commitments or hire additional staff.

Cons of hiring a digital marketing agency:

Cost: Hiring a marketing agency can be more expensive than having an in-house team, especially for smaller businesses.
Lack of control: Marketing agencies may have their own processes and ideas for executing campaigns, which can result in a loss of control for the business.
Communication barriers: Communication between a business and its marketing agency can be challenging, which can result in misunderstandings and delays.
Reduced intimacy with the brand: Marketing agencies work with multiple clients, and it can be difficult for them to have the same level of understanding and connection with a brand as an in-house team.


Choosing between a freelancer, an in-house digital marketer, or a full-service agency depends on several factors, including your business’s specific needs, goals, and budget. Each approach has its own set of advantages and disadvantages, and it’s essential to weigh these carefully before making a decision.

The main difference between these three types of marketers is their level of involvement with a specific company or brand and the scope of their marketing expertise.

Freelancers offer flexibility and affordability but may lack the experience and resources of an agency. An in-house digital marketer provides a more dedicated and tailored approach but can be a significant investment for a small business. And a full-service agency can provide a comprehensive range of services but can be expensive and less flexible.

Ultimately, the best approach to hiring a digital marketer will depend on your business’s unique needs and goals. By taking the time to assess your needs, understand your options, and make an informed decision, you’ll be well on your way to executing a successful digital marketing campaign that delivers results for your business.

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